International Traveller Updates

Please find information below pertaining to the protocols and regulations concerning our international guests for both Kenya and Rwanda.

UPDATE ON KENYA

Arrival into Kenya:

  • All arriving passengers on international flights whose body temperature is NOT above 37.5° C (99.5°F); do NOT have a persistent cough, difficulty in breathing or other flu-like symptoms; have negative PCR based COVID-19 test carried out within 96 hours before travel and are from countries considered low to medium risk COVID-19 transmission areas shall be exempt from quarantine.

  • Kenya has outlined a list of Nationals who are not required to quarantine on entry to Kenya, due to their country’s COVID status. Please click HERE for the list.

  • All travellers arriving into Kenya need to complete a Health Surveillance Form pre-disembarkation to show at immigration.

  • Passengers arriving on flights after the curfew, with a valid Air Ticket and Boarding Pass shall be allowed to proceed to their hotels and/or residences. Please send us a copy of your ticket so that our drivers are able to collect you from the airport out of curfew hours.

  • Passengers arriving on flights after the curfew, with a valid Air Ticket and Boarding Pass shall be allowed to proceed to their hotels and/or residences. Please send us a copy of your ticket so that our drivers are able to collect you from the airport out of curfew hours.

Onwards Travel: For itineraries requiring a second test whilst in Kenya for onwards travel to Tanzania, Zanzibar, Rwanda or Uganda, it is possible to have the PCR test whilst in Kenya. Please contact your DMC (Destination Management Company) or accommodation supplier to make the necessary arrangements to fit the timings of the itinerary.

Travel Requirements for Kenya in-country:

  • Physical distancing must be observed where possible.
  • The wearing of masks is mandatory.
  • Temperature screening before entering buildings is mandatory.
  • All hospitality staff in Kenya, including those working in national parks plus drivers and guides, will be tested for COVID-19 every two weeks. Only staff that have tested negative are allowed to work in these spheres. At our Kenya properties, the staff will be tested every two weeks and once they have tested negative will be stationed in the lodge area, with no travelling to surrounding areas in the country during these two weeks.

Air Access: During the month of August, the following airlines will commence scheduled commercial flights to and from Nairobi: Qatar, KLM, Kenya Airways, Lufthansa and Ethiopian Airlines.

 

UPDATE ON RWANDA:

Please click HERE for a very informative list of FAQs on Rwanda re-opening.

Pre-arrival:

  • All travellers to Rwanda will be required to show proof of a negative COVID-19 RT-PCR test (Real Time Polymerase Chain Reaction from an ISO-certified laboratory), taken within 120 hours of departure for Rwanda. The results of this test must be submitted to the Rwanda Development Board before departing the country of origin and needs to be shown on arrival in the country.
  • Prior to departure, the passenger locator form (PLF) must be completed and the COVID-19 test certificate uploaded per this link https://rbc.gov.rw/travel/
  • This page will issue a reference number that will be given to health authorities on
    arrival. All traveller information will be available on the PFL including the hotel they will be staying at on arrival.
  • Please click here for FAQs on the reopening of Rwanda.

Arrival into Rwanda:

  • A second mandatory RT-PCR test will be conducted upon arrival in Kigali to confirm the negative results of the test taken prior to arrival. Note that this will require a minimum of one overnight (24 hours) in Kigali while awaiting results.
  • If travellers are unable to get the first test prior to departure from their country of origin, they will be required to take two tests in Rwanda, allowing for a 48 hour period between tests. The cost of these is US$ 50 per person per test.
  • Sanitary protocols are followed at the airport, and travellers will be accompanied through baggage collection all the way to the vehicle for their transfer to the hotel.
  • COVID-19 tests will conducted at the hotel by the health authorities, where a dedicated COVID-19 desk will be occupied 24/7. An additional medical service fee of US$ 10 will be charged at the hotel to conduct the test.
  • For further information on payment methods, click HERE.
  • All hotels in Kigali will have a quarantine area. There are a total of 17 certified hotels, including hotels that are Wilderness-approved partner establishments. On check-in at the hotel, travellers will be allocated rooms on a quarantined floor. While travellers wait for the result of the test, they will have to stay in their rooms, including for meals.
  • A test on departure is compulsory and will cost US$ 50. We are investigating the possibility of having tests done as close to the lodges as possible, to avoid having to wait in Kigali.
  • The results for all the tests will be communicated by SMS or email using the original reference number.
  • Costs for accommodation, meals, transfers and tests in Kigali will be for travellers’ accounts.
  • There is no quarantine period if both tests are negative.
  • Should the traveller test positive, they will be taken to a medical facility for specialised care at their own cost. All travellers are required to carry comprehensive travel insurance accordingly.

Travel Requirements for Rwanda in-country:

  • Physical distancing must be observed where possible.
  • The wearing of masks is mandatory.
  • Temperature screening before entering buildings is mandatory.
  • All hospitality staff in Rwanda, including those working in national parks plus drivers and guides, will be tested for COVID-19 every two weeks. Only staff that have tested negative are allowed to work in these spheres. At Bisate, the staff will be tested every two weeks and once they have tested negative will be stationed in the lodge area, with no travelling to surrounding areas in the country during these two weeks.

Air Access: During the month of August, the following airlines will commence scheduled commercial flights to and from Kigali: RwandAir, Ethiopian Airlines, Brussels Airlines, Qatar, KLM and Kenya Airways.

Gorilla trekking:

  • Wearing a mask while gorilla trekking is mandatory.
  • The maximum number of people on a gorilla trek has been reduced to 6 (used to be 8). It is also pos- sible to book a sole-use trek for US$ 15 000.
  • Whilst at Volcanoes National Park HQ, visitors will be briefed on the safety and health measures that are to be followed in order to ensure the wellbeing of oneself and the Endangered mountain goril- las.
  • Temperatures will also be tested prior to the trek to ensure all visitors are in the recommended tem- perature range advised by the ministry of health.
  • To date, if visitors are turned back by park authorities for ‘medical’ reasons, their permits will be refunded.

For information on our Covid-safety procedures at each of our properties in both Kenya and Rwanda, please click HERE.