Governors’ Flex Policy


The Governors’ | Flex Policy allows existing bookings (July, August and September 2021) at our properties, to be postponed to a later date if needs be.

  • Providing we have received payment or a 30% deposit for your July, August or September 2021 booking, and you decide to rebook the dates of your stay with us, we wish to give you the flexibility and option of rebooking your accommodation to any date within 12 months with no penalty. Any variations in seasonal rate will be applied.
  • This offer is subject to space availability and any 3rd party cost increases which arise from the new date of travel will be for the client’s account.
  • All travel arrangements booked or amended under this flexible policy must be used within 12 months of travel. The deposit already held will be applied to the new booking dates and any balance will be payable 60 days prior to arrival.
  • Bookings for Rwanda need to be dealt with on a case by case basis due to date change fees and restrictions on Gorilla permits.


  • We advise all clients to take out comprehensive travel insurance. If bookings cancel then our normal terms and conditions will apply.
  • In the case of an amendment, followed by a cancellation outside of our cancellation terms, we reserve the right to apply the cancellation fees from the early amendment date.
  • This policy does not apply to group bookings.

If you would like a PDF version of our flex policy, available for download please click HERE.

For more information, please contact us on


FOR NEW BOOKINGS : For any new bookings, we have introduced Temporary Relaxed Payment and Cancellation Terms to help you book a safari with us. Please find details of these terms and conditions HERE.